Contact Us
We'd love to hear from you.
Whether you have a question about the SwiviKa app, need help tracking your USCIS case, want to report a bug, or are interested in partnering with us, we're here to help. Our team responds to most inquiries within 1–2 business days.
Note: SwiviKa is not affiliated with USCIS or any government agency. For official immigration questions, please contact USCIS directly at uscis.gov/contactcenter.
Email Us
The best way to reach us is by email. We read every message.
swivikadev@gmail.comWhat we can help with
- App support: trouble signing in, missing case updates, push notification issues, or other technical problems
- Feedback: feature suggestions, UI improvements, or language-specific feedback for English, Haitian Creole, or Spanish
- Bug reports: please include your device, OS version, and app version (Settings → About)
- Privacy & data requests: account deletion or data inquiries — see our Privacy Policy for more options
- Press & partnerships: we're open to collaborations with immigration attorneys, nonprofits, and community organizations
- Advertising: see our Advertise with Us page
Business Information
SwiviKa is operated by Swivika LLC, a U.S.-based company committed to supporting immigrants and applicants navigating the U.S. immigration system.
Response Time
We typically respond within 1–2 business days. For urgent account issues (e.g., locked out of your account), please mention "URGENT" in your subject line.
Please note: we cannot provide legal advice about your immigration case. For legal assistance, consult a licensed immigration attorney or contact a nonprofit legal aid organization such as the ABA Free Legal Answers program.